Coffee TastingCoffee Tasting
Coffee Tasting Support
Last updated and effective:
1.Contact us
Email jarrod@jandhtechnology.com with your question and, if something went wrong, the app version shown at the bottom of Settings. We reply within 2 business days.
2.Frequently asked questions
QWhere are my tastings stored?
On your device. If you sign in and turn on backup in Settings, a copy is also kept in your account so it follows you to a new phone; turning backup off deletes that copy. Without backup we cannot recover tastings if you delete the app or lose your phone. See the privacy policy.
QHow do I join a group tasting?
Open the Groups tab, choose Join with code, and enter the six-character code from your host, or open the link they sent you. You don’t need an account or a subscription to join. See how group tasting works.
QHow do I report or block someone in a group tasting?
In the session, open People, or tap a name on the Wall, and choose Report or Block. Blocking hides that person’s notes from you at once; you can unblock in Settings, under Blocked people. We review every report within 24 hours and remove content or suspend or ban users who break our terms.
QHow do I delete my account?
Open Settings, then Account, and choose Delete account. See Delete account. To erase only what is on your device, use Delete all my data in Settings.
QHow do I see the introduction again?
Open Settings and tap Replay introduction.
QHow do I turn crash reports on or off?
Open Settings and use the Share crash reports switch. It is off by default. Turning it off stops reports from being sent straight away.
More answers are in the FAQ.
3.Reporting a security issue
If you find a security vulnerability in the app or this website, email jarrod@jandhtechnology.com with the subject “Coffee Tasting security report” and the steps to reproduce it. Please give us a reasonable time to fix it before you disclose it publicly. Our contact details are also published in security.txt.